You’ve found Quantum, a Market Research agency with a finger firmly on the pulse of ever-changing attitudes, behaviours and cultural trends across Australia.

You’ve found Quantum, a Market Research agency with a finger firmly on the pulse of ever-changing attitudes, behaviours and cultural trends across Australia.

When you work with Quantum, we’ll take you on a journey that will ultimately inform you with rich insights, surprising answers, clear direction and a strong vision.

But before you get to know us further, know this.

When you work with Quantum, we’ll take you on a journey that will ultimately inform you with rich insights, surprising answers, clear direction and a strong vision.

But before you get to know us further, know this.

OUR PEOPLE ARE PEOPLE PEOPLE.

OUR PEOPLE ARE PEOPLE PEOPLE.

Our people are people people.

Our people are people people.

To say this is a people business is an understatement, that’s why when you meet and brief your senior Quantum consultant, they will be at your service until the job’s done.

Quantum people are outstanding, primarily because we love what we do. We have a strong track record in delivering insights, experience and expertise in many categories while our analytical, presentation and communication skills are some of the best in the industry.

Your business challenge is our challenge too. We make it our mission to present our findings in an accessible and well designed way so you’ll be well-informed and armed with tools to go ahead and make considered commercial and strategic decisions.  We are also pleased to assist in the actual activation of our research findings within your organisation via workshops, customer immersion, journeys and strategic planning sessions.

To say this is a people business is an understatement, that’s why when you meet and brief your senior Quantum consultant, they will be at your service until the job’s done.

Quantum people are outstanding, primarily because we love what we do. We have a strong track record in delivering insights, experience and expertise in many categories while our analytical, presentation and communication skills are some of the best in the industry.

Your business challenge is our challenge too. We make it our mission to present our findings in an accessible and well designed way so you’ll be well-informed and armed with tools to go ahead and make considered commercial and strategic decisions.  We are also pleased to assist in the actual activation of our research findings within your organisation via workshops, customer immersion, journeys and strategic planning sessions.

WE’RE ONE OF AUSTRALIA’S MOST TRUSTED.

WE’RE ONE OF AUSTRALIA’S MOST TRUSTED.

About Quantum

About Quantum

Our evolution began in 1969 and today is stronger than ever.

For nearly five decades, we have delivered meaningful, creative and actionable insights to our many and varied clients. Our high repeat and referral business is a testament to this.

And as one of Australia’s most trusted market research agencies, we take great care and pride in all the work that we do. We believe in our ability to deliver world-class insights, and so too do our many successful clients. We know we’re living in a world that is data rich, yet so often insight poor. That’s where we can help.

Our evolution began in 1969 and today is stronger than ever.

For nearly five decades, we have delivered meaningful, creative and actionable insights to our many and varied clients. Our high repeat and referral business is a testament to this.

And as one of Australia’s most trusted market research agencies, we take great care and pride in all the work that we do. We believe in our ability to deliver world-class insights, and so too do our many successful clients. We know we’re living in a world that is data rich, yet so often insight poor. That’s where we can help.

EVERY HUMAN JOURNEY PROVIDES US WITH CLUES.

EVERY HUMAN JOURNEY PROVIDES US WITH CLUES.

Every human journey provides us with clues.

Every human journey provides us with clues.

We work across an infinite range of fascinating, big and small, global and local industries including:
  • Agriculture
  • Energy
  • Water
  • Education
  • Finance
  • Health
  • Business Services
  • Events
  • Tourism
  • Hospitality
  • Retail
  • Automotive
  • Not For Profit
  • Membership Organisations and Peak bodies
  • Communication
  • Media/ Advertising FMCG

 

…so we’re sure to be able to help you find a gem of an insight too.
We work across an infinite range of fascinating, big and small, global and local industries including:
  • Agriculture
  • Energy
  • Water
  • Education
  • Finance
  • Health
  • Business Services
  • Events
  • Tourism
  • Hospitality
  • Retail
  • Automotive
  • Not For Profit
  • Membership Organisations and Peak bodies
  • Communication
  • Media/ Advertising FMCG

 

…so we’re sure to be able to help you find a gem of an insight too.

WE CREATE TAILORED SOLUTIONS.

WE CREATE TAILORED SOLUTIONS.

We create tailored solutions.

We create tailored solutions.

It would be easy to roll out the same old solution for every challenge we’re presented. But it’s a whole lot easier, in the long run, to select and refine a methodology or tool that is the most relevant to the job at hand. This gives our consultants the flexibility they need to utilise their experience, talent and innovative thinking. Our starting point is always your market, who they are and what they think.

Quantum’s outcomes are often surprising and continually throw up challenges for our clients. It always feels like a rebirth to a brand and a kick-start for everyone involved. That’s because we are open-minded, keen for innovation and believe that collaboration with our clients, experts and consumers, unearths the richest insights…

It would be easy to roll out the same old solution for every challenge we’re presented. But it’s a whole lot easier, in the long run, to select and refine a methodology or tool that is the most relevant to the job at hand. This gives our consultants the flexibility they need to utilise their experience, talent and innovative thinking. Our starting point is always your market, who they are and what they think.

Quantum’s outcomes are often surprising and continually throw up challenges for our clients. It always feels like a rebirth to a brand and a kick-start for everyone involved. That’s because we are open-minded, keen for innovation and believe that collaboration with our clients, experts and consumers, unearths the richest insights…

OUR RESEARCH AND CONSULTING TEAM

OUR RESEARCH AND CONSULTING TEAM

Our team are the human faces of charts, consumer voices, and stats.

Imogen_Randell

Imogen Randell,
Managing Director

Forever curious, Imogen is always keen to hear a person’s story and it is in these details that she finds the things that are common amongst most and bring them into her work to help government or businesses connect with consumers.

David_Chalke

David Chalke,
Social Analyst

Working with data from AustraliaSCAN™, the annual monitor of cultural trends in Australia, David’s entertaining “Real World” view of the mood of Australians has made him a very popular speaker at national & international conferences. He has thirty years’ experience in marketing, advertising and research, both in Australia and overseas.

Richard_Frost

Richard Frost,
Research Director

Richard’s strengths lie in unravelling complex business challenges. Always looking for a challenge, Richard goes the extra mile whether he’s surfing, mountain biking or working out an easy solution to a client’s complex problem.

Tom_Leslie

Tom Leslie,
Associate Director

Tom is a skilled consultant with highly rated presentation skills. He loves nothing more than discovering new places to go in Australia, marrying up his love of the outdoors and meeting Aussies who give him the qualitative insights he needs to do his job.

DR_Sharon_Morris

Dr Sharon Morris,
Senior Project Consultant

Sharon’s real talents lie in statistical analysis and data modelling in an easily understandable manner that clients can utilise. She is a very commercially minded and loves running qualitative sessions so she can make sense of the stats.

Annmarie

Annmarie Lange,
Senior Project Consultant

As with most Quantum researchers, qualitative and quantitative integration is Annmaries’ forte, ensuring that the key qualitative themes turn into evidence based insights for clients. Her attention to detail is second to none and a greatly appreciated skill by her clients.

QMR_Fiona_BW

Fiona Wong,
Senior Project Consultant

Fiona is an experienced consultant, skilled in quantitative-qualitative research. She is passionate about speaking with consumers to understand their underlying needs and what clicks with them, and translating them into actionable insights for clients to answer their business questions.

Anita_Ganguly

Anita Ganguly,
Project Consultant

Anita is an experienced consultant who enjoys combining qualitative and quantitative research to find the human truth behind the data, and presenting that in a cohesive and engaging way to her clients.

OUR OPERATIONS TEAM

OUR OPERATIONS TEAM

Kim_Stoddart

Kim Stoddart,
General Manager – Director

Kim is passionate about the company, the work we do and the people that work at Quantum. She is involved in many aspects of the business including finance, compliance and commercial.

 

Paul Kallis

Paul Kallis,
Data Operations Manager

Paul is passionate about data and dedicated to ensuring the research team are provided with high quality data, delivered fast and cost effectively. He likes to keep up with the latest developments in data collection, analysis and reporting to ensure Quantum have the insights at their fingertips.

Miguel Martins

Miguel Martins,
Digital Information Specialist

Miguel has an outstanding track record in information systems and data management solutions within the Market Research online space.  His other passion revolves around entertaining friends, while mixing a few exclusive sound tracks from his extensive DJ collection.

Shirani Fernando

Shirani Fernando,
Coding and Data Entry Officer

Shirani has been in the world of Market Research for over 15 years as a coder/editor and she has been at Quantum since 2007. Shirani enjoys being constantly updated by people’s perspectives on various issues, products and services. There is never a dull moment working in coding as peoples’ thoughts and opinions pour out in abundance.

Rachel Wardlaw

Rachel Wardlaw,
Coding and Data Entry Officer

Unable to keep herself away from market research, Rachel re-joined the industry with Quantum in 2008. She is a coding co-ordinator, which involves working out what people’s comments mean. Outside of work she loves playing netball, swimming and reading a good book.

Melanie David

Melanie David,
Coding and Data Entry Officer

Melanie has been working as a data entry operator for around 20 years in a few leading market research companies. She has extensive data entry skills and enjoys her job. Outside of work, she enjoys cooking, watching TV and listening to music.

Bree_Reyes

Bree Reyes,
Executive & Team Assistant

Bree is a dynamic and resourceful Executive & Team Assistant who embraces all challenges with an eye for the funnier side of life. Highly professional, she is a fantastic strategic relationship builder with a strong focus on teamwork.

Kim_Lockie

Kim Lockie,
Finance Officer

Kim is our detail-orientated, efficient and organised Finance Officer. She has experience in diverse industries, and has worked in Australia, United Kingdom, and Canada allowing her to explore many corners of the world, and bring a range of skills and experience to Quantum.

Katie O'Neill

Katie O’Neill,
Office Manager – Reception

Katie has a strong administration background. Her highly developed organisation skills keep the office running smoothly and part of her role is to assist the team as required.

She is an excellent networker, has a genuine passion working with people and always maintains a positive outlook both inside and outside of work.

WE SEE CULTURAL TRENDS WITH GLISTENING CLARITY.

WE SEE CULTURAL TRENDS WITH GLISTENING CLARITY.

We see cultural trends with glistening clarity.

We see cultural trends with glistening clarity.

A finger on the pulse, AustraliaSCAN is a unique trends monitor that spots the longer range shifts in our culture as clues to the ‘bigger picture’.

 

For over 20 years, AustraliaSCAN has taken an annual measure of culture and values by asking 2,000 Australians to complete our national survey. The only research of its kind in Australia is tailored to the very tricky task of measuring ‘culture’.

The combined results offer a long-term, in-depth, understanding of Australian society, what the established and emerging cultural trends are, and how they manifest in any given category. Our clients use it to get a better understanding of the ‘bigger picture’.

Call us to learn more about how AustraliaSCAN can help you. We can give you access to our full dataset, tailored reporting, and our renowned annual ‘The Story’ presentation focusing on the key cultural trends affecting your business this year.

A finger on the pulse, AustraliaSCAN is a unique trends monitor that spots the longer range shifts in our culture as clues to the ‘bigger picture’.

For over 20 years, AustraliaSCAN has taken an annual measure of culture and values by asking 2,000 Australians to complete our national survey. The only research of its kind in Australia is tailored to the very tricky task of measuring ‘culture’.

The combined results offer a long-term, in-depth, understanding of Australian society, what the established and emerging cultural trends are, and how they manifest in any given category. Our clients use it to get a better understanding of the ‘bigger picture’.

Call us to learn more about how AustraliaSCAN can help you. We can give you access to our full dataset, tailored reporting, and our renowned annual ‘The Story’ presentation focusing on the key cultural trends affecting your business this year.

YOU’LL LOVE OUR WORK.

YOU’LL LOVE OUR WORK.

  • Destination Melbourne

    Destination Melbourne commissioned Quantum to undertake qualitative research with visitors to Melbourne. The aim was to increase our understanding of visitors’ expectations of Melbourne’s Official Visitor Guide, how the current guide meets their needs, and to uncover opportunities to improve the guide for visitors in the future. Quantum carried out face-to-face intercept interviews in popular tourist destinations around Melbourne, and the report provided clear, actionable insights on how Destination Melbourne could improve the guide. Quantum were a pleasure to work, thinking creatively as to how our objectives could be met within a tight research budget and I would highly recommend working with them.”

    Kate Flynn / Marketing & Communications Manager

  • Country Racing Victoria

    “Quantum’s research has been at the heart of our strategic direction for the past 3 years. We’ve used the findings from a number of market research studies to shape our new brand campaign, which has received widespread acclaim within the racing industry and, importantly, delivered the desired results. When we need information about our customers, we go straight to Imogen and the team at Quantum.”

    Darren Galley / Marketing and Business Development Manager

  • Penguin Random House Australia

    “Quantum were fantastic to work with in devising, executing and delivering our recent consumer research into the Australian book buying public. They really took the time to understand our needs, motivations and delivered work that exceeded our expectations. Fantastic to work with too, we would highly recommend Imogen and the team at Quantum.”

    Alysha Farry / Marketing Director

  • Health Insurance

    “We have been working with Imogen and the Quantum team on significant and strategic brand projects over the past eighteen months. They are always constructive and flexible in working with us, and the research has been received (and actioned!) by the business extremely well. The Quantum team bring a wonderful mix of research expertise, business understanding and flexible engagement approach to all of their work with us, helping to shape our brand and marketing strategy.”

    Head of Customer Research

  • Ford

    "The Quantum team is amazing to deal with. Their professionalism, commitment to our business objectives and attention to detail mean the output we receive from a project is highly actionable, and easily integrated into our business strategy where appropriate. I would not hesitate to use them for any project."

    Catherine Barca / Consumer Insights Manager – Asia Pacific

  • Department of Justice

    "Quantum Market Research is a leading market research provider. They bring a sharp and insightful approach to research to help make the most of any research project. They are great at not just providing the findings but also the not so obvious results that help give the whole picture."

    Spencer Mitten / Strategic Adviser, Strategic Communication Branch

  • Environment Protection Authority Victoria

    "Working with Richard and Sharon from Quantum has been a pleasure. They produce high quality, relevant research and were able to work extensively with our staff to develop an approach to our specific and non-standard research needs, all within a competitive budget. We’ve had universally positive feedback from colleagues about them. An underlying strength is a strong can-do attitude paired with the confidence and outcome focus to point out trade-offs and suggest workable alternatives when all objectives can’t be met within the constraints of time, money and available data."

    Stefan Kaufman / Senior Broker - Social Sciences - Advisory & Intelligence, Applied Sciences

CALL US

Quantum Market Research

 

Level 3, 650 Chapel Street, South Yarra VIC 3141, Australia

Phone +613 9289 9599 Email research@qmr.com.au